Who we are
Company: Maisaic, Inc. (“Maisaic,” “we,” “us,” “our”)
Address: 13740 Research Blvd, Suite L2 #355, Austin, TX 78750
Website: https://www.maisaic.com/
Contact: info@maisaic.com
Scope
This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website and mobile/desktop applications (collectively, the “Service”). By using the Service, you agree to this Policy.
Definitions
- Account: an account to access our Service.
- Personal Data: information relating to an identified or identifiable individual.
- Usage Data: telemetry, logs, device data, and similar technical information.
- Service Provider: vendors processing data for us.
Information we collect
Information you provide
- Contact details (name, email, phone, address).
- Profile details (display name, username, bio, photos).
- Content you post (endorsements, reviews, comments, messages, media). Note: public content may be visible to others and indexed by search engines.
- Preferences and settings.
Information we get automatically
- Usage Data: IP address, device identifiers, browser, operating system, pages viewed, referring URLs, and timestamps.
- Cookies and similar technologies: pixels, tags, SDKs for essential functions, analytics, and (optionally) ads/marketing.
- Approximate location (e.g., by IP). If you enable device location, we may collect precise location for features like local search; you can disable this in your device settings.
Information from third parties
- Social logins (e.g., Google): we receive info you authorize (like name and email).
- Service providers (e.g., analytics, anti-abuse, payments) and public sources.
- Publicly available information: we may collect information from publicly accessible sources to help build or supplement Maisaic profiles. If your information is included and you’d like it updated or removed, contact us at info@maisaic.com.
How we use information
- Provide, operate, and improve the Service.
- Authenticate you; maintain and secure accounts.
- Personalize content and recommendations.
- Communicate about updates, security, and support.
- Marketing (with your consent or as permitted by law).
- Analytics, research, and service improvement.
- Legal compliance, fraud prevention, and safety.
Legal bases (GDPR/UK GDPR)
Where applicable, our legal bases include: contract (to provide the Service), legitimate interests (e.g., to secure and improve the Service, prevent fraud), consent (e.g., certain marketing, cookies, precise location), and compliance with legal obligations.
Sharing of information
- Service Providers: hosting, analytics, communications, customer support, security, and similar services.
- Business changes: part of a merger, acquisition, or asset sale.
- Legal: to comply with law, enforce terms, or protect rights, safety, and security.
- With your direction or consent.
- Public content: when you choose to make content public, it can be viewed and shared by others.
Cookies, analytics & ads
We use essential cookies and may use non-essential cookies/SDKs for analytics and (optionally) advertising/retargeting. You can control cookies in your browser and, where offered, via our on-site cookie controls. Some features may not work without certain cookies.
Retention
We keep Personal Data as long as needed for the purposes in this Policy, including providing the Service, complying with legal obligations, resolving disputes, and enforcing agreements. We may retain aggregated or de-identified data.
Security
We use administrative, technical, and physical safeguards appropriate to the nature of the data. No method of transmission or storage is completely secure.
International transfers
If we transfer Personal Data internationally, we use appropriate safeguards (e.g., Standard Contractual Clauses) where required.
Your choices & rights
- Access, correct, or delete your information in account settings or by contacting us.
- Opt out of marketing emails via unsubscribe links.
- Disable precise location in device settings.
- Control cookies via browser or our cookie controls (where offered).
U.S. state privacy rights
Residents of certain U.S. states (e.g., California, Colorado, Virginia) may have the right to access, delete, correct, and obtain a portable copy of Personal Data, and to opt out of sales, sharing, and targeted advertising. You can submit requests by emailing info@maisaic.com. If applicable, we will honor global privacy control signals as an opt-out of sale/share.
Do Not Sell or Share My Personal Information
If applicable to you, you may request that we not “sell” or “share” Personal Data (as defined by law) by contacting info@maisaic.com.
Children’s privacy
The Service is not directed to children under 13, and we do not knowingly collect Personal Data from them. If we learn we have, we’ll delete it.
Third-party sites and services
Our Service may link to third-party sites or services. Their privacy practices are governed by their policies.
Changes to this Policy
We may update this Policy. We’ll post the updated version with a new “Last updated” date. Material changes may also be notified by email or prominent notice.
Contact us
Questions or requests? Email info@maisaic.com or write to the address above.
This Policy is provided for transparency and is not legal advice.