Who We Are
Company: Maisaic, Inc. (“Maisaic,” “we,” “us,” “our”)
Address: 13740 Research Blvd, Suite L2 #355, Austin, TX 78750
Website: https://www.maisaic.com/
Contact: info@maisaic.com
Scope
This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website and mobile/desktop applications (collectively, the “Service”). By using the Service, you agree to this Policy.
Definitions
- Account: an account to access our Service.
- Personal Data: information relating to an identified or identifiable individual.
- Usage Data: telemetry, logs, device data, and similar technical information.
- Service Provider: vendors processing data on our behalf.
Information We Collect
Information You Provide
- Contact details (name, email, phone, address).
- Profile details (display name, username, bio, photos).
- Content (service and business information, ratings, reviews, endorsements, posts, comments, replies, likes, and follows).
- Preferences and settings.
Information We Collect Automatically
- Usage Data: IP address, device identifiers, browser, operating system, pages viewed, referring URLs, and timestamps.
- Search and browsing activity: search queries retained by account for logged-in users and by session or device for anonymous visitors, used for search functionality and analytics.
- Cookies and similar technologies: pixels, tags, SDKs for essential functions, analytics, and (optionally) ads/marketing.
- Location: approximate location inferred from IP address and precise location, if you enable device location, used for search and suggestions. You can disable device location in your device settings.
Information from Third Parties
- Social logins (e.g., Google): we receive infomation you authorize, such as name and email.
- Service providers (e.g., analytics, anti-abuse, payments) and public sources.
- Publicly available information: we may collect information from publicly accessible sources to build and maintain community profiles. If your information is included and you would like it corrected or updated, contact us at info@maisaic.com.
How We Use Information
- Provide, operate, and improve the Service.
- Authenticate users and maintain and secure accounts.
- Create and maintain community profiles.
- Personalize content and recommendations.
- Communicate about updates, security, and support.
- Marketing with your consent or as permitted by law.
- Analytics, research, and service improvement.
- Serve advertising, including interest-based advertising via Google AdSense.
- Legal compliance, fraud prevention, and safety.
Legal Bases (GDPR/UK GDPR)
Where applicable, our legal bases include: contract (to provide the Service), legitimate interests (e.g., to secure and improve the Service, prevent fraud, and maintain the continuity and integrity of community content), consent (e.g., certain marketing, cookies, precise location), and compliance with legal obligations.
Sharing of Information
- Service Providers: hosting, analytics, communications, customer support, security, and similar services.
- Business Changes: part of a merger, acquisition, or asset sale.
- Legal: to comply with applicable law, enforce our Terms of Use, or protect rights, safety, and security.
- With your direction or consent.
- Public Content: public content you post may be viewed and shared by anyone, including search engines.
Cookies, Analytics & Advertising
We use essential cookies required for the Service to function, and non-essential cookies and similar technologies for analytics and advertising. Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to our website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads to users based on their visit to our site and/or other sites on the internet. We may also work with other third-party ad networks; where applicable, those vendors are disclosed separately.
You may opt out of personalized advertising by visiting https://www.google.com/settings/ads or www.aboutads.info. You can control cookies through your browser settings; some Service features may not function without certain cookies. Where required by law, we will seek your consent before setting non-essential cookies.
Retention
We keep Personal Data as long as needed for the purposes in this Policy and our Terms of Use, including providing the Service, complying with legal obligations, resolving disputes, and enforcing agreements. We may retain aggregated or de-identified data.
Security
We use administrative, technical, and physical safeguards appropriate to the nature of the data. No method of transmission or storage is completely secure.
International Transfers
If we transfer Personal Data internationally, we use appropriate safeguards (e.g., Standard Contractual Clauses) where required.
Your Choices & Rights
- Access, correct, or delete your information in account settings or by contacting us.
- Opt out of marketing emails via unsubscribe links.
- Disable precise location in device settings.
- Control cookies via browser or our cookie controls where offered.
- Submit a privacy request (access, correction, portability, erasure, or opt-out) by emailing info@maisaic.com with subject “Privacy Request.” We respond to verified requests in accordance with applicable law.
U.S. State Privacy Rights
Residents of certain U.S. states (e.g., California, Colorado, Virginia) may have the right to access, delete, correct, and obtain a portable copy of Personal Data, and to opt out of sales, sharing, and targeted advertising. Submit requests by emailing info@maisaic.com. Where applicable, we will honor Global Privacy Control (GPC) signals as an opt-out of sale/share.
Do Not Sell or Share My Personal Information
If applicable to you, you may request that we not “sell” or “share” Personal Data (as defined by law) by contacting info@maisaic.com.
Children’s Privacy
The Service is not directed to children under 13, and we do not knowingly collect Personal Data from them. If we learn we have, we will delete it promptly. Contact info@maisaic.com if you believe we have collected information from a child under 13.
Third-Party Sites and Services
Our Service may link to third-party sites or services. Their privacy practices are governed by their policies.
Changes to This Policy
We may update this Policy. We’ll post the updated version with a new “Last updated” date. Material changes may also be notified by email or prominent notice.
Contact Us
Questions or requests? Email info@maisaic.com or write to Maisaic, Inc., 13740 Research Blvd, Suite L2 #355, Austin, TX 78750.
This Policy is provided for transparency and is not legal advice.